ARC has a strong relationship with both the leading telecom operators. ARC is a trusted supplier of the biggest telecom company in meeting its requirements both in terms of turnkey projects and supply of equipment (related to its infrastructure or for sale subscribers) and has won and executed several projects successfully. In addressing requirements from telecom companies, ARC works with vendors either on a long-term agency basis or a project-to-project basis.

ARC also regularly responds to the telecom operators’ published tenders and directed enquiries and for meeting the requirements of the projects, ARC may include vendors it already partners with or works on a case by case principal for new types of requirements.

ARC follows a systematic, methodical phased process in promoting and taking new innovative products/solutions to market that have been key to success. These include concept promotions, technical trials and related activities.

In addition to the projects it works on with Integrated Telecommunications Company, ARC has also identified select areas where it intends to become a Value Added Services Provider by using telecom operator companies INTERNET/PSTN/PSDN/GSM Networks.

ARC uses its UAE - wide marketing network to offer solutions/products to the end-users and provides pre-sale and post-sale support including warranty services. The products are marketed to end-users through direct sales force and resellers depending on the product complexity, unit values and user expectations. The four operating Business Units are responsible for the Principals for the respective product lines and to handle the end-user segment.

ARC offers great strength when it comes to technical expertise necessary to execute complex projects in IT and telecom with new products and technologies. They come with experiences across domains including ICT automation, Cloud Computing, Routing and Switching, Cyber Security, Home Automation and Low Voltage Systems experience. On case by case requirements, ARC also has the ability to meet any additional need for more technical staff to work on projects.

Further, ARC has a network of well-established offices and partners in all the emirates of the UAE to offer support. By virtue of its own consistent growth performance and the backing of its reputed parent group, ARC is viewed as financially a very sound company across the region’s banking circles.

ARC is well positioned to address project requirements across the region. ARC has proven capabilities to represent the interests of its principal vendors in terms of sales, marketing and support operations across the GCC. The company continues to hold distributorship and partnership of many of the leading vendors along with support contracts across UAE.